Great Jaipur Hotels
Privacy Policy
We highly value your trust in choosing www.greatjaipurhotels.com for your online hotel reservation. Therefore, we will duly and diligently safeguard and protect the privacy and confidentiality of your personal details.
Information Collection
When you make a reservation for a hotel (or any other type of accommodation), you will be asked to complete online forms providing: your name, address, email address, telephone number etc.This information is required to process, book and complete your reservation (including the sending of a confirmation email of the reservation to you).
Please note Debit/Credit card or bank details (i.e. account number, credit card type and number, CVC code, expiration date, credit card holder name) are given directly to the bank website and www.greatjaipurhotels.com is not asking for any card/account details.
Disclosure of Personal Details
For our services, we shall collect for the following purposes the following information:
Reservation Orders: For the purposes of completing your booking and save for disclosures required by law, criminal investigations, subpoenas or court orders, we will only disclose your name and contact details to the relevant hotel with which a booking is made. However, please note that from time to time, we may use third party distributors which provide certain services and functions for and on our behalf. These third party distributors may have access to (part of your) personal information in order to perform their services and functions, but are subject to a confidentiality obligation pursuant to which they cannot use, share or disclose the information for any other purpose.
Surveys: By completing a booking, you agree to receive an email to complete our guest review form. We send you this email shortly after your stay at the hotel, and the guest review form can be completed within 2 minutes. By completing the guest review, you agree that the completed guest review can be uploaded to and used on our website on the relevant hotel information page and on such other platforms and social media (wholly or partly) owned, controlled, managed or hosted by us or our trusted business partners for the sole purpose of informing (future) customers on the service (level) and quality of the relevant hotel. We reserve the right to adjust, refuse or remove review forms at our sole discretion. The guest review form should be regarded as a survey and does not include any (further commercial) offers, invitations or incentives whatsoever.
Newsletters and Other Information: If you would like to subscribe to our newsletter or would like to receive promotional communications or other information from us (in respect to our affiliated companies' or business partners' products or services), we offer you the option to "Opt in" for this service. If you no longer want to receive our newsletter and other promotional communications, you can simply click on the unsubscribe link.
Visitor's registration, log in and use of "cookies" and web beacons: For (improvement of) our service and product, we use (temporary and persistent) cookies, authorized third parties cookies, web beacons and/or other technologies to collect non-personally identifiable data such as IP address, browser type and Internet Service Provider (ISP) and (for users of our service through a mobile device) Unique Device Identifier, Operating System and Latitude/Longitude (the "Non-PII"). This non-personally identifiable data helps us to track browsing behavior, to create specific or tailor-made offers or advertisements, and to monitor and record the visits and use of our website(s).
In order to understand how people use our website and for marketing analysis and quality improvement purposes, we collect, record, process and use various data and information on an anonymous basis, such as the total amount of transactions, viewed web pages, referring/exit pages, platform type, date/time stamp information and details like the number and location of (mouse) clicks on a given page, mouse movements, scrolling activity and the (search) words used and the text typed while being on and using our website (the "Data"). Furthermore, we will use Non-PII for behavioral targeting. We will also maintain a record of Non-PII for the purposes of potential legal investigations involving fraud, misuse and criminal investigation.
Please note that from time to time, we may use third party service providers for marketing analysis and quality improvement purposes (the "Service Providers"). We may also use Service Providers to track detailed visitor activity on specific pages. These Service Providers collect, use, monitor and report on the Data and other information and statistics, and they analyze online activities on our website. The information about your use of our website (including the Data, your Non-PII) may be transmitted to and stored on the servers of the Service Providers. Furthermore, the Service Providers may also transfer the collected information to third parties where required to do so by law, or where such third parties process the information on the Service Provider's behalf.
When visiting and using our website, we do not share any personal information about our customers with our Service Providers and the Service Providers will not collect any personally identifiable information ("PII"). PII does not include your IP address, browser type, Internet Service Provider, Unique Device Identifier, Operating System and Latitude/Longitude. We may share and disclose your personal details and information to a governmental or investigative authority if required by law (or any regulation having the force of law), legal process, criminal investigation, court order or subpoena.
About Cookies and Web Beacons: Cookies are text files stored in your computer, either temporarily or persistently on your hard drive. Cookies are used for authenticating, session tracking (state maintenance) and maintaining specific information on the use and users of our website, such as site preferences or the contents of electronic shopping carts. Cookie files may also be placed in your computer by our trusted third-party advertising companies for the purposes as set out in this paragraph. The data collected by these cookies are completely anonymous. If you prefer, you can delete all cookies that are already on your computer's hard drive by searching for files with "cookie" in them and delete them, and for the future, you can edit your browser options such that (future) cookies are blocked; however, please note that if you do this you may not be able to use the full functionality of our website. For more information about (the use and decline of) cookies, please visit: www.allaboutcookies.org Web beacons consist of a small string of software code that represents a graphic image request on a Web page or email. There may or may not be a visible graphic image associated with the web beacon and often the image is designed to blend into the background of a Web page or email. Web beacons can be used for many purposes - including site traffic reporting, unique visitor counts, advertising auditing and reporting, and personalization.
Your Credit/Debit card information
www.greatjaipurhotels.com provides you information only about the associated hotels and available Rooms details, to confirm booking you are redirected to bank website as you have to make payment of one day in advance. Please note we do not ask or store any card/account details. These details are secure with bank.
Control over your data
You always have the right to review the personal data you have stored with us. You can request your personal data by emailing us at support@greatjaipurhotels.com . Please state 'request personal data' in the subject line of your email.
When does www.greatjaipurhotels.com send you emails?
Once you have made a booking, you will receive a confirmation message with all the information about your booking. You may take this confirmation to the hotel as proof of the reservation. Furthermore, after your stay at the hotel, we will send you the guest review survey, which we appreciate you filling in. Your completed guest review form may be uploaded onto and used on the relevant hotel's information page on our website and on such other platforms and social media (wholly or partly) owned, controlled, managed or hosted by us or our trusted business partners for the sole purpose of informing (future) customers of your opinion of the service (level) and quality of the hotel. To the extent that you have "Opted in" you may receive our newsletter or other information.
We are at all times entitled to change the way we collect, transmit and process personal information and such other information as we may deem necessary. This Privacy Statement may therefore be amended from time to time in order to reflect the latest changes.
|
